Testimonials

Very reliable and professional

Great service from Michael & David keeping my two elderly Volvo's in great shape
Colin S, 21 Mar 2017
 

Good Experience

Great service given on both occasions I came. Bought the car and they ordered a spare tyre for me, cleaned the car thoroughly inside and out, completed a 12 month MOT and also gave a decent 3 month warranty. Would definitely recommend and would definitely buy a car from here again in the future!
Laura T, 17 Jan 2019
 

Fantastic once again

Great service as usual. Family run business that really makes buying easy. I've bought many cars from Masters over the last 20 years. The follow up care of the vehicles is second to none. Trustworthy and good value for money. Would highly recommend to anyone.
David Walker, 28 Jan 2022
 
Bought a car from masters realy good service ben was realy good we traveled 60 miles totaley worth every penny thank you masters of durham
Lionel C, 16 Aug 2022
 
Although I didn’t purchase a car I was interested in this was no reflection of politeness and professionalism, responded to questions and when I informed them I was purchasing else where were extremely professional in wishing me well with new car.
Steve D, 29 Nov 2023
 
If you need help with looking for a new car, or needing some repairs, Masters is definitely the Place!
Ben has helped me out with 3 cars now, and each time his customer service and skills have been excellent and top-notch!
Michael in the workshop is extremely helpful, and knows his stuff. Provides you with a reasonable quote, and gets the job done within day!
Would definitely recommend this Dealership
Nick Robson, 14 Aug 2024
 
Bought a car about a month ago from Ben and his Dad, and got a very fair deal for my part ex. The car I bought was presented to a very high standard and any issues I had over the coming week were dealt with very efficiently. I have since had my vehicle back for them to add on some side steps that I purchased else where and the price to install them was fantastic and it would of cost me nearly as much to buy the tools myself. There is no push from these guys to buy any added extras and all they want to do is sell quality cars at reasonable prices and give customers a good deal and good service. This was one of the best customer services and deal I have ever had in 30yrs of buying cars. I would recommend anyone to buy a car from these guys if they have something you want.
Andy R, 10 Nov 2024
 
Used Masters a few times now over a period of a couple of years and can only say good things. Really helped us with a repair this week in a very busy period in the run up to Christmas. Friendly, knowledgable, trustworthy and well priced. Excellent.
Lewis Trickett, 07 Jan 2025
 
After seven years living in Northumberland, it’s great to be back leaving my old Volvo in Michaels capable hands
Colin Smurthwaite, 09 Oct 2025
 
Great service have had my cars MOT done here the last two years. Very reasonable priced. I had a flat tired was due in for 10.30 rung up and they said it's fine got me in for 11.
Brogan Tanriverdi, 03 Nov 2025